terms and conditions

3.1 Connecting Apple Health or Health Connect

• You can choose to connect Apple Health (iOS) or Health Connect (Android) to the Nutrithy app. With your permission we read supported data such as steps, activity, motion and sleep to power challenges, tracking and wellness progress.
• You decide which data types to share, and you can change or withdraw permission at any time in your device settings or in the app.

3.2 How We Use and Protect Health Data

• We use health data only to provide the Services you use, as described in our Privacy Policy, which forms part of these Terms.
• We never sell your personal data and never use health data for advertising.
• We process personal data in line with India’s Digital Personal Data Protection Act, 2023 and the rules made under it, and apply reasonable security safeguards to protect it.
• Your employer never sees your individual health, Care or counselling data, only anonymised totals.

3.3 Data Accuracy

• Data from phones, wearables and third-party apps may not always be accurate.
• We are not responsible for inaccuracies in data collected by third-party devices or apps.

3.4 Your Choices and Rights

• Disconnecting a service stops new data collection.
• You can ask us to access, correct or erase your personal data, withdraw consent, or raise a grievance, as set out in the Privacy Policy.
• Your use of Apple Health or Health Connect is also subject to Apple’s or Google’s own terms and privacy policies.

5.1 Account Creation

• You must provide accurate, current, and complete information during registration
• You must be at least 18 years of age to create an account
• You are responsible for maintaining the confidentiality of your account credentials
• You are responsible for all activities that occur under your account

5.2 Account Security

• Notify us immediately of any unauthorized use of your account
• We reserve the right to suspend or terminate accounts that violate these Terms
• You may not transfer your account to another person without our written consent

6.1 Pricing

• All prices are listed in the applicable currency and are subject to change without notice
• We reserve the right to modify our pricing at any time
• Price changes will not affect orders already placed

6.2 Payment Methods

• We accept various payment methods as indicated at checkout
• You authorize us to charge your selected payment method for all fees incurred
• You are responsible for any applicable taxes, bank fees, or payment processing fees

6.3 Subscription Services

• Some services may be offered on a subscription basis
• Subscriptions automatically renew unless canceled before the renewal date
• You may cancel your subscription at any time through your account settings
• Refunds for subscription services are subject to our Return and Refund Policy

6.1 Service Refunds

• Consultation fees are generally non-refundable once the session has been conducted
• For program cancellations made within 48 hours of purchase, a full refund may be issued
• After program commencement, refunds will be prorated based on unused services

6.2 Product Refunds

• Physical products may be returned within 30 days of receipt if unopened and in original condition
• Perishable items, supplements, and personalized products are non-refundable once opened
• Shipping costs are non-refundable unless the product is defective or an error occurred on our part

6.3 Digital Content

• Digital products and downloadable content are non-refundable after access has been granted

7.1 Appointments

• Appointments must be scheduled through our booking system
• You will receive confirmation of your appointment via email
• Please arrive on time for virtual or in-person appointments

7.2 Cancellations and Rescheduling

• Appointments may be canceled or rescheduled up to 24 hours before the scheduled time without penalty
• Cancellations made less than 24 hours in advance may result in a cancellation fee of 50% of the session cost
• No-shows will be charged the full session fee
• Late arrivals may result in shortened sessions with full charges applied

8.1 Our Content

• All content, including text, graphics, logos, images, videos, meal plans, recipes, and software, is the property of Nutrithy Wellness or its licensors
• Content is protected by copyright, trademark, and other intellectual property laws
• You may not reproduce, distribute, modify, or create derivative works without our written permission

8.2 User Content

• You retain ownership of any content you submit to us (testimonials, reviews, photos)
• By submitting content, you grant us a worldwide, royalty-free license to use, reproduce, and display such content for business purposes
• You represent that you own or have permission to share any content you submit

11.1 Consent to Communications

• By providing your contact information, you consent to receive communications from us
• This includes appointment reminders, service updates, promotional materials, and newsletters
• You may opt out of marketing communications at any time

11.2 Communication Channels

• We may communicate via email, SMS, phone, or in-app notifications
• Important account and service notifications cannot be opted out of

17.1 By You

• You may terminate your account at any time by contacting us
• Termination does not relieve you of payment obligations for services already rendered

17.2 By Us

• We may suspend or terminate your account for violations of these Terms
• We may terminate accounts for any reason with or without notice
• Upon termination, your right to use our services immediately ceases

18.1 Governing Law

• These Terms are governed by the laws of [Your State/Country]
• Any disputes shall be subject to the exclusive jurisdiction of courts in [Your Location]

18.2 Dispute Resolution

• We encourage you to contact us first to resolve any disputes informally
• If informal resolution fails, disputes may be resolved through mediation or arbitration
• You waive the right to participate in class action lawsuits

Nutrithy Wellness

Email: support@nutrithywellness.com

Phone: +91 98920 24063

Address: Nutrithy Wellness

2nd Floor, Express Towers

Marine Drive, Nariman Point

Mumbai, Maharashtra 400021

Singapore Office

Marina Bay Financial Centre Tower 1, Level 11

8 Marina Boulevard, Singapore 018981

Website: www.nurithywellness.com